{"id":2223,"date":"2017-06-30T09:55:04","date_gmt":"2017-06-30T09:55:04","guid":{"rendered":"https:\/\/riunione.ro\/frequent-questions\/"},"modified":"2022-03-29T22:07:00","modified_gmt":"2022-03-29T22:07:00","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/riunione.ro\/en\/frequent-questions\/","title":{"rendered":"Frequent questions"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1492612814975{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>[vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]We want to offer you a pleasant experience, as much as possible. Below are some frequently asked questions we received from guests who have already visited us.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]If you are in a situation other than those described here, please do not hesitate to contact us directly.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div><div style=\"background-color:;height: 40px\" class=\"nicdark_section  \"><\/div> <h3 style=\"color:;padding:px;text-align:;font-size:25px;line-height:px;letter-spacing: px;font-weight:\" class=\"    \">Frequent questions<\/h3> <div style=\"background-color:;height: 30px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_871 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_871 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          How to pay for accommodation at Riunione?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_871 nd_options_section nd_options_box_sizing_border_box\">\n        <p>Payment methods accepted by us are: Cash (RON), Bank card (VISA \/ Mastercard \/ Maestro \/ VISA), Bank transfer, Holiday vouchers<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_806 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_806 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Do you accept pets?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_806 nd_options_section nd_options_box_sizing_border_box\">\n        <p>We do not currently accept pets in the rooms.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_985 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_985 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Do you offer extra beds?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_985 nd_options_section nd_options_box_sizing_border_box\">\n        <p>We have a capacity of 2 extra beds in total. Contact us for price \/ availability.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_248 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#6b6978\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_248 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Do you offer a buffet breakfast?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_248 nd_options_section nd_options_box_sizing_border_box\">\n        <p>We offer breakfast at the client's request, respecting his dietary requirements.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 50px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_253 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_253 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          Do children have freebies?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_253 nd_options_section nd_options_box_sizing_border_box\">\n        <p>One child from 0 to 8 years stays free of charge when using existing bedding. One older child or teenager is charged an extra bed. Maximum capacity of extra beds in a room is 1. We do not have special baby beds in the room.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_687 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_687 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          What is the cancellation policy?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_687 nd_options_section nd_options_box_sizing_border_box\">\n        <p>If you canceled or modified up to 2 days before date of arrival, no fee will be charged. If the booking is canceled or modified later or in case of no-show, 100 percent of the first night will be charged.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <div class=\"nd_options_section nd_options_toogles_faq \">\n\n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        <p class=\"nd_options_toogle_title nd_options_first_font nd_options_font_size_17 nd_options_position_relative nd_options_padding_right_20 nd_options_padding_top_5 nd_options_padding_left_45 nd_options_padding_bottom_5\">\n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_open_768 nd_options_width_25 nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-add-white.png\">\n          <\/span> \n          <span style=\"background-color:#444444\" class=\"nd_options_cursor_pointer nd_options_text_align_center nd_options_toogle_title_close_768 nd_options_width_25 nd_options_display_none nd_options_height_25  nd_options_position_absolute nd_options_top_0 nd_options_left_0\">\n            <img decoding=\"async\" alt=\"\" class=\"nd_options_margin_top_6\" width=\"12\" src=\"https:\/\/riunione.ro\/wp-content\/plugins\/nd-shortcodes\/shortcodes\/custom\/toogle\/icon-less-white.png\">\n          <\/span>\n          What is the complaints policy?\n        <\/p>\n      <\/div>\n      \n      <div class=\"nd_options_display_none nd_options_padding_20 nd_options_padding_left_45 nd_options_toogle_content_768 nd_options_section nd_options_box_sizing_border_box\">\n        <p>Complaints regarding the quality of the tourist services provided will be made on the spot, during the entire stay of the tourists in the guesthouse. Complaints after the end of the stay will not be considered. Claims for damage caused by theft, destruction or damage to property brought by the customer to the hotel must be notified to the hotel no later than one hour from the date of the event.<\/p>\n      <\/div>\n\n    <\/div>\n\n   <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1486115020030{padding-right: 30px !important;padding-left: 30px !important;}&#8221;]<div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>[vc_row_inner css=&#8221;.vc_custom_1648591383996{background-color: #212121 !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1504799739798{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 15px !important;padding-left: 30px !important;background-color: #444444 !important;}&#8221;] <h5 style=\"color:#ffffff;padding:px;text-align:center;font-size:12px;line-height:12px;letter-spacing: 2px;font-weight:lighter\" class=\"   nd_options_second_font \">CONTACT<\/h5> <div style=\"background-color:;height: 10px\" class=\"nicdark_section  \"><\/div> <h2 style=\"color:#ffffff;padding:px;text-align:center;font-size:25px;line-height:25px;letter-spacing: px;font-weight:normal\" class=\"   nd_options_first_font \">Drop us a line<\/h2> <div style=\"background-color:;height: 20px\" class=\"nicdark_section  \"><\/div>\n\n    <!--start form-->\n    <div id=\"nd_options_shortcode_cf7_1199\" class=\"nd_options_section \">\n      \n      <div class=\"nd_options_section nd_options_box_sizing_border_box\">\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2295-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2223#wpcf7-f2295-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2295\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2295-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n\n<div class=\"nd_options_float_left nd_options_box_sizing_border_box nd_options_width_100_percentage_all_iphone_important nd_options_padding_0_right_important_all_iphone nd_options_padding_0_left_important_all_iphone \" style=\"padding: 0px 10px 15px 0px;width:100%\">\n<\/p>\n<p>Name:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"name-form\"><\/span><\/div><br \/>\n<div class=\"nd_options_float_left nd_options_box_sizing_border_box nd_options_width_100_percentage_all_iphone_important nd_options_padding_0_right_important_all_iphone nd_options_padding_0_left_important_all_iphone \" style=\"padding: 0px 10px 15px 0px;width:100%\">\n<\/p>\n<p>Email:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><\/span><\/div><br \/>\n<div class=\"nd_options_float_left nd_options_box_sizing_border_box nd_options_width_100_percentage_all_iphone_important nd_options_padding_0_right_important_all_iphone nd_options_padding_0_left_important_all_iphone \" style=\"padding: 0px 10px 15px 0px;width:100%\">\n<\/p>\n<p>Phone:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefon\"><\/span><\/div><br \/>\n<div class=\"nd_options_float_left nd_options_box_sizing_border_box nd_options_width_100_percentage_all_iphone_important nd_options_padding_0_right_important_all_iphone nd_options_padding_0_left_important_all_iphone \" style=\"padding: 0px 10px 15px 0px;width:100%\">\n<\/p>\n<p>Message:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"5\" class=\"wpcf7-form-control wpcf7-textarea nd_options_padding_10_20_important nd_options_margin_top_10\" name=\"message\"><\/textarea><\/span><\/div><br \/>\n<div class=\"nd_options_float_left nd_options_box_sizing_border_box nd_options_width_100_percentage_all_iphone_important nd_options_padding_0_right_important_all_iphone nd_options_padding_0_left_important_all_iphone \" style=\"padding: 0px 0px 0px 0px;width:100%\"><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n \n      <\/div>  \n\n    <\/div>\n    <!--end form-->\n\n   [\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1492612814975{margin-top: 40px !important;margin-bottom: 40px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]We want to offer you a pleasant experience, as much as possible. Below are some frequently asked questions we received from guests who have already visited us.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]If you are in a situation other than those described here, please do not hesitate to contact us directly.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1486115020030{padding-right: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2223","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/pages\/2223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/comments?post=2223"}],"version-history":[{"count":8,"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/pages\/2223\/revisions"}],"predecessor-version":[{"id":2342,"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/pages\/2223\/revisions\/2342"}],"wp:attachment":[{"href":"https:\/\/riunione.ro\/en\/wp-json\/wp\/v2\/media?parent=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}