Terms and conditions

TERMS AND CONDITIONS

PREAMBLE:

  • The réunione.ro website is the property of PFA Ovesea George Emilian , with CUI 19468046 and the headquarters in Strada Cloșca no. 52, Brașov, Brașov County, Romania, with contact details Mobile 0744 321 093 , E-mail contact@riunione.ro , represented by OVESEA GEORGE EMILIAN, hereinafter referred to as Riunione .
  • The website is operated by PFA Ovesea George Emilian.
  • This document sets out the Terms and Conditions of Use of this website (hereinafter referred to as the ” Terms and Conditions “). We encourage you to read the Terms and Conditions carefully before using this website. If you do not agree with our Terms and Conditions, please do not use this website.
  • Use of the Website implies that you have read, understood and fully accepted the Terms and Conditions of Use and are solely responsible for all activities arising out of its use.
  • We reserve the right to change the Terms and Conditions at any time in accordance with our internal policies or regulations without prior notice. Accordingly, we encourage you to periodically review this page and be aware of any changes to it.
  • Any changes to the Terms and Conditions will be effective only for orders registered after the publication of those changes on the website. You are required to check the Terms and Conditions section before placing an order, as changes may have occurred since your last visit.
  • We take all measures so that the information published on our website, including the description of the products and / or services sold, as well as the prices displayed, are correct and complete. We will remove all errors as soon as possible. If we find that this error has affected / influenced your Order or the validly concluded Contract, we will try to inform you as soon as possible, giving you both the possibility to reconfirm the Order / Contract and the possibility to cancel it.

II DEFINITIONS:

In the Terms and Conditions , which will apply to all sales of products and / or services sold by Riunione , the following terms will have the following meaning:

  • The customer – any natural / legal person, who by registering an online order through the web site, benefits from the products and / or services sold by RIUNIONE .
  • Order – the request sent by the Customer, by going through the necessary technical steps, in order to purchase / reserve services sold online by RIUNIONE , under the conditions provided by the Terms and Conditions;
  • Service – any service sold by RIUNIONE , through the web site, requested by the Customer through the Registered Order, to be delivered by RIUNIONE , under the conditions provided in the Terms and Conditions;
  • Account : the set consisting of an e-mail address and a password that allow a single Customer access within the web site to the section through which the Customer can register and send an order;
  • Service : the e-commerce service conducted exclusively on the publicly available portions of the Website, in the sense of giving the Customer the opportunity to contract products and / or services using exclusively electronic means, including other means of distance communication (including telephone);
  • C ontract at a distance – any contract concluded between RIUNIONE and Client within an organized distance sales or service delivery system, without the simultaneous physical presence of the professional within RIUNIONE and the Customer, with the exclusive use of one or more means of distance communication, up to and including when the contract is concluded;

III THE CUSTOMER:

  • By accepting these terms and conditions, the Customer assumes the following obligations:
  1. provide true, accurate and complete information about him as required in the registration form;
  2. maintain and update the registration data to correspond to reality at the time of performance of the contract;
  3. not to publish material containing viruses or other programs with the intention of destroying the website in whole or in part;
  4. not to publish an image or statement that contravenes any or all incidental legal rules in force;
  5. inform RIUNIONE as soon as possible if it reasonably suspects that the security of its account is at risk.
    • In case the Client does not comply with these conditions, RIUNIONE reserves the right to use all the tools and legal ways to act for the correction / repair, etc. of the situation.

IV PRODUCTS / SERVICES

  • The services sold through this web site are tourism / accommodation services.
  • To avoid any differences, please note that certain items, such as shape, size, colors as they appear on our website, may differ on the device you are using (mobile phone, tablet). , PC, laptop, etc.), compared to the way they appear on the web page of the site.

V RESERVATION

  • In order to book a tourist service, you must call the following telephone number 0744 321 093 or send an e-mail to contact@riunione.ro .
  • The reservation will be confirmed by e-mail / telephone / sms or through the platforms with which RIUNIONE collaborates.
  • The contract is considered validly concluded at the time of confirmation by RIUNIONE , by sending the communication according to point 5.2. above, of the acceptance of the reservation sent by the Client.
  • RIUNIONE reserves the right to refuse a reservation without justifying it.

VI PRICE OF SERVICES / PRODUCTS AND METHODS OF PAYMENT

  • The prices displayed on our website or on the partner platforms may be modified by RIUNIONE , without justifying this fact. The modified prices will be displayed within the web site and will be valid from the date of their display / publication, for the services / products purchased after the intervention of the respective modifications. For services / products purchased prior to the changes, they will be carried out in the terms and conditions valid at the time of purchase, without the obligation of the Customer to pay any additional amount.
  • Please note that there may be cases where, as a result of website malfunctions or errors, the price displayed on the website may not be real or may be ridiculous or may even show a value of 0. In these cases, RIUNIONE will inform the Customer about the correct price, mentioning it in the order confirmation.
  • The prices displayed on the website are final. RIUNIONE is a VAT company.
  • The invoicing of the purchased services / products is done exclusively using the information provided by the Customer. The correctness of the information provided by the Customer for issuing the invoice is his sole responsibility.

Invoices are issued as follows: the final invoice is issued for the payments made. Cancellation invoices are issued for corrections (cancellations, returns). All invoices are issued and recorded automatically and included in the tax reports. Corrections or modifications to the invoices issued will be accepted only within the specified limits.

  • Payment for Services / Products can be made in one of the following ways, depending on the option of the Client / Patient: cash on receipt, bank card, holiday vouchers, bank transfer.
  • By accepting the Terms and Conditions, the Customer accepts that there may be errors on the website. In this case, RIUNIONE will inform the customer as soon as possible about the error. In these situations, the Client will have the option either to reconfirm the reservation at the correct price or to cancel the reservation.
  • If the Client decides to cancel the reservation, after the moment when he was informed about the correct prices of the Services / Products, but before this moment he has already paid the price of the ordered services / products, RIUNIONE will refund the full amount paid to the Customer as soon as possible (but not more than 14 days after cancellation).

VII COMPLAINTS:

7.1. The customer has the right to send complaints in connection with the purchased services.

7.2. Complaints will be made within 24 hours from the date of purchase of the Services and exclusively in writing, at the e-mail address: contact@riunione.ro and will include, obligatorily, the following:

  1. the object of the complaint;
  2. the term in which they were formulated;
  3. evidence of the alleged misconduct.

8.3. Each complaint will be accompanied by a detailed description of the alleged misconduct.

8.4. RIUNIONE will reply, by e-mail, to the e-mail address from which the complaint was received, as soon as possible, but not more than 3 days from the date of receipt of the complaint.

VIII POLICY REGARDING THE REFUND OF AMOUNTS PAID AND THE CASES IN WHICH IT APPLIES

8.1 . The amount paid will be refunded in full only if the payment was made in error. In this case, in order to benefit from the full refund of the amount paid, an e-mail will be sent to: contact@riunione.ro, within a maximum of 24 hours from the date of payment, in which it will be specified that the payment was made in error and the Client does not want to purchase the services for which he paid.

8.2. RIUNIONE will refund the amount as soon as possible, but not more than 14 Days.

IX WITHDRAWAL FROM THE CONTRACT

9.1. You have the right to withdraw from the contract for the purchased services, without specifying the reasons, within 14 calendar days before the start date of the reservation.

9.2. In order to exercise your right of withdrawal you must inform us of your decision to withdraw from the contract, using an unequivocal statement, for example, a letter signed and sent by e-mail to the address mentioned.

9.4. Repeating the contract repeatedly, without real or objective justification, may be considered an abuse.

X FORCE MAJEURE

  • Force majeure represents any event and / or circumstance external to the will of any of the parties and which exceeds their control, having an exceptional, unpredictable and invincible character and which intervenes after the conclusion of the Contract and prevents, limits, affects totally or partially one or more of the established obligations. and assumed by the Contract.
  • Neither Party shall be liable for any total or partial default or for late performance of the obligations under this Agreement, if such failure or late performance has been caused by force majeure. The Party invoking Force Majeure shall notify in writing and immediately the other Party of the case of Force Majeure intervened.
  • If such a case of force majeure lasts more than 30 (thirty) consecutive days, then either Party may unilaterally terminate the Contract by sending a written notice to the other Party, without any of them claiming damages.

XI INTELLECTUAL PROPERTY RIGHTS:

  • The intellectual or industrial property rights for all the information, images, graphic representations, symbols and materials existing in the web site belong to RIUNIONE and benefit from the protection offered by the Romanian legislation and the European legislation in the matter.
  • No part of this Web site may be reproduced in any form or by any means whatsoever, distributed, displayed, reproduced, reproduced, published by any third party for any public and / or commercial use without your prior consent. written at the MEETING .

XII FRAUD

  • RIUNIONE does not request from its Customers by any means of communication (e-mail / telephone / SMS / etc.) information regarding confidential data, accounts / bank cards or personal passwords.
  • We do not assume responsibility in the event that a Customer is / is harmed in any form by a third party who claims to be / represents our interests.
  • The customer assumes full responsibility for disclosing his confidential data to a third party.
  • The customer undertakes to inform us of such attempts, using our contact details.
  • We reserve the right to sue any attempt to defraud our website.

XIII FINAL PROVISIONS

  • RIUNIONE will not request confidential information, personal passwords, etc. by any means of communication (telephone / e-mail, etc.). If you disclose such data to third parties, they bear full responsibility for their own actions. In such cases, RIUNIONE will not be liable for any damages.
  • RIUNIONE will ensure the confidentiality of the Client’s data. However, it is your responsibility to ensure that the information provided remains confidential at all times and will not be passed on to third parties.
  • The use of this website for the purpose of deliberately introducing viruses or any other program or material that may be technically harmful or destructive is not permitted. Attempts to gain unauthorized access to this website, the server on which it is hosted or any other server, computer or database in connection with this website are prohibited. By agreeing to the Terms and Conditions, you agree not to attack this website through a service blocking or distributed blocking service. Failure to comply with the provisions of this clause will be reported to the competent authorities in order to apply legal sanctions and will result in the immediate suspension of the right to use this website.
  • We assure you that we will make every effort to ensure the safe navigation of our website, however we are not able to guarantee that the website, the servers on which it is hosted or the emails sent are free of viruses or other potentially harmful computer components, that it does not contain errors, omissions, malfunctions, delays or interruptions in operation or transmission, malfunctions of the operators providing internet services or any other similar factors. The use of the website is the risk of the Client who, by accepting our Terms and Conditions assumes this risk.
  • In order to prevent your device from being infected by viruses, we recommend that you use appropriate security systems to protect your device from viruses and / or any other harmful content.

XIV APPLICABLE LAW:

14.1. The use of this web site, the transmission of reservations and the conclusion of Contracts are governed by the Romanian legislation in force.

XV DISPUTES AND JURISDICTION:

15.1. The parties will make every effort to resolve amicably any disputes arising between them from or in connection with the use of the website or in connection with an Order / Contract.

  • If the settlement of disputes is not possible amicably, they will be submitted to the competent courts for settlement. from Mun. Brasov.